Return Policy

Return Policy

Acon Plus is committed to providing the best shopping experience to our customers. Our return policy is designed to ensure that you can easily and conveniently return items that you are not satisfied with.

Products that can be returned:

• Products purchased from online stores and the storefront of Acon Plus
• The product is in its original condition. and not in use
• The product has a price tag and original packaging
• The product is within the return period.

Items that cannot be returned:

• Special order products
• Products that are already in use
• Items without price tags or original packaging
• Products outside the return period

Return period:

• Items can be returned within 30 days from the date of purchase.

How to return products:

1. Please contact Acon Plus Customer Service via phone. Email LINE Official Account or online chat
2. Inform the order number Product details and reason for returning the product
3. Our customer service team will provide further instructions on how to return your item.

Refund:

• Refunds will be processed within 7 business days of receiving the returned item.
• Refunds will be issued in the same form used to pay for the product.

Product replacement:

• Exchanged products must be in their original condition. and not in use
• Exchanged products must include a price tag. and original packaging
• You cannot exchange defective products. or has been damaged

Contact us:

If you have questions about our return policy, Please contact Acon Plus Customer Service via phone, email, or online chat.

note:

This return policy is subject to change without notice. Please check the latest policy on the Acon Plus website.